It is impossible for car owners to know about automobiles as much as mechanics do. Due to this reason many auto mechanic shop as well as mechanics advantage the car owner and use unfair mean to earn more money. This is not only unethical but is extremely troublesome for consumers, increasing the difficulty for anyone to trust auto mechanics with their cars.
As a result of these unfair practices, the state of California has introduced several Automotive laws that ensure that consumers are not cheated and treated fairly. As a car owner, you have different rights that protect you from being taken advantage of. It is essential to know what your rights are and to understand how to use them to keep yourself as well as your vehicle safe from unethical auto mechanics.
Auto repair is a process that confuses a lot of car owners because of the several complexities that are involved. The first problem is finding a dependable and reliable auto repair centre that is dedicated to serving customers to understand whether or not your car genuinely needs the repair work that the auto mechanics are suggesting. To solve these problems the only way is to know your rights. We shall now understand how these rights work.
California Automotive Repair Act
California Automotive repair act who was signed by governor Ronald Reagan in the year 1971. This act was mainly established to protect consumers and give several rules and regulations that the auto mechanics have to abide by violation of any of the regulation is often considered a criminal offence and may have serious consequences. All automotive shops are required to have a licence as well as legal registration. Without either of these they cannot practice their profession according to the state of California.
The Bureau of Automotive repair was also established by the California Automotive repair act is dedicated to looking into the licensing of all auto repair shops. This department makes sure that the automotive repair organization works legally and follow the rules laid down by the state. If any problem is detected with licensing or any right of the consumer is violated by the auto repair shops this is the department that jumps into action. The Bureau of Automotive repair not only investigate the issue but also takes legal action against the offenders and makes sure justice is served. These initiatives by the state of California have reduced the malpractice by many auto body repair shop in Boston, Ma.
Know your Auto rights
The four main rights that you should be aware of as a car owner are as follows:
- Right to remain informed by the auto repair shop regarding the automobile repair process
This includes knowing about any and everything that is to be done to your car in the auto repair shop first the organisation should provide you with an invoice and an estimate of the cost of all the services that your car needs. This is essential because later it will prevent them to charge any extra amount from you in the name of some service which was unnecessary, to begin with.
- Right against performing repairs that customers have not authorized
Authorising any paper that gives an auto repair shop the power to conduct any repair work on your automobile required your signature. It should not be a verbal statement as that may be misleading both for or the agency as well as you. To legally authorised any mechanic to work on your car you will have to sign the documents that state all the services which will be provided by the agency. This prevents the auto repair shop from conducting any expensive repair work that they will charge you for later.
- Right to receive a written record of all the services provided by the auto repair shop from the organisation
A document that clearly States all the repair work that has been done on your car should be presented at the end of the whole process. According to the law in the state of California, an invoice should be drawn that has every detail written in the English language. If any service has not been mentioned or if some repair work has been mentioned which has not been authorised by the owner may lead to severe problems. Therefore, the owner needs to check the document properly as well as important for the organisation to keep the customer updated about every process.
- Right to be provided both copies of invoices (estimates as well as final) by the auto repair shop and any other document that those customers have signed
Make sure you check both the invoices which are the initial and the final one after the whole repairing process has been done first it is best to work with a reputable agency of auto repair near Watertown MA like Belmont Auto Center we offer excellent services and promise to give our best to customers.